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Post-Delivery and Aftercare

  • How do I acquire my log book or V5C document?
  • How do I add personalised registration plate to my lease car?
  • Can I modify the car in anyway?
  • Can I take my vehicle abroad?
  • Is my car exempt from ULEZ, CAZ and Congestion Charges?
  • What happens if I lose my driving licence?
  • How do I increase the annual mileage on my lease car?
  • How do I book a car service?
  • How do I claim on insurance?
  • What can I do if I am unhappy with my lease car?
  • What happens if my car is stolen or written off?
  • Can I purchase the car at the end of the lease?
  • What happens at the end of the salary sacrifice agreement?
  • What condition does my car need to be in at the end of my lease?
  • How to return a subscription car
  • What happens if I am being made redundant?
  • What happens if I resign from my role?
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The Electric Car Scheme is the trading style of The Electric Car Scheme Limited (company number 12646157, ICO number ZB030706, VAT number 439430195), The Electric Car Scheme Holdings Limited (company number 13295877, ICO number ZB252629) and ECS M/G Ltd (company number 13292245).Head office & registered address: The Shipping Building, 254 Blyth Road, UB3 1HA. The Electric Car Scheme Limited provides services for the administration of salary sacrifice employee benefits. The Electric Car Scheme Holdings Limited is a member of the BVRLA (10608), is authorised and regulated by the FCA under FRN 968270, is an Appointed Representative of Marshall Management Services Ltd under FRN 667174, and is a credit broker and not a lender or insurance provider.
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