What is the delivery process?

The lessor or subscription provider (or sometimes, car manufacturer) will contact you to arrange delivery of your electric car at a convenient time and location, and will also confirm the license plate of your car (which you need if you are organising your own insurance!).

When your electric car is delivered, please ensure you complete a full walk around to ensure there is no damage and all your required additional options have been included. We will also provide you with a delivery day checklist to help.

It is important that you check your car thoroughly inside and out, as once you have signed the delivery paperwork the car becomes your responsibility, and any issues need to be raised at that time. Please do not sign if you are not 100% happy with the condition of the car and how it is recorded on the delivery paperwork.

If you do spot something or have any questions or queries whilst the handover is being conducted, please contact us or your lessor or subscription provider ASAP.

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