We believe it is very important for us to provide as much clarity and information regarding your delivery and we gather this information using data provided directly by the manufacturers. Although we have full visibility over the process, ultimately the manufacturer has the control and delays to deliveries, although rare, can happen. We therefore highly recommend you keep your existing car until we inform you that your delivery date has been confirmed by the dealer or manufacturer.
Although we advise this option, the decision over what to do with your existing car and at what time is at the total discretion of the customer.
We recognise our responsibility to keep you as up to date on your delivery as possible so rest assured our operations team will provide you with regular bi weekly updates on your delivery and any other updates we receive in between will be relayed to you in a timely fashion. For more information on the delivery process please see 'What is the delivery process?'.
If you have any concerns regarding this your EV specialist or your Customer Operations Specialist will be able to best advise.