Why might there be a delay in my car delivery?

 

What is a delivery lead time?

How accurate are the delivery lead times?

What might affect the delivery lead time?

Can I cancel my order if delivery is delayed?

 

What is a delivery

https://www.nationwidevehiclecontracts.co.uk/guides/ask-nvc/why-has-my-new-car-delivery-been-delayed 


It’s possible that your expected delivery date might change more than once. Dealers are reliant on updates from the manufacturer. In some cases, build dates and delivery times may need to change for reasons out of the dealer’s control.

 

The different types of order or stock statuses

Here's what some of the different types of order and stock statuses mean:

Build allocation slots:

When a vehicle is classed as a factory order, it is usually a brand-new order which is placed on the manufacturers order system by the supplying dealership. Most dealerships have an allocation of build slots across the various models. The number of build slots that are available depends on the time of year, availability of relevant parts and supply and demand.

Official release or launch date:

You may have ordered a vehicle that is not in the showrooms yet, vehicle manufacturers create a lot of hype and marketing prior to any new vehicle launch and sometimes this can be months in advance. If this is the case, you will have to wait for the official release date to pass before you can order your vehicle. The manufacturer may have a backlog of orders to work through which may impact the lead time of the vehicle.

Customer demand:

Sometimes customer demand for a specific vehicle is high, this can happen when certain vehicles become very popular due to a strong residual value which makes the monthly rentals very affordable or when a brand-new model year is released which includes additional specification above its predecessor. This can cause a backlog at the factory when unexpected demand is high, which may delay your delivery date.

Time of year or legislation changes:

Depending on the time of year, or changes in government legislation that affects vehicle emissions or taxation, vehicle manufacturers may switch focus and concentrate on building different vehicle models. If the manufacturers focus switches from a specific model or engine type (Petrol, Diesel or Electric) that you have on order, it may cause delays or even a need to change your vehicle order.

In Stock or Pipeline Stock:

Stock generally means a vehicle has already been built. Pipeline means a vehicle that is in the process of being built. Stock vehicles can be stored at various locations while waiting to be sold. The best-case scenario is when stock vehicles are physically located at one of our dealerships in the UK, but they could also be in a holding compound or storage compound, or they could be on a ship or at the docks. The holding compound could be in the UK, and it could also be at various docks across Europe and even further afield. The location of the compound or docks would determine the estimated lead time. This is explained in more detail a little further on.

https://www.myelectriclease.co.uk/delivery-dates-and-delivery-lead-times#:~:text=Customer%20demand%3A&text=This%20can%20cause%20a%20backlog,may%20delay%20your%20delivery%20date

 

How accurate are the delivery lead times?

When you order a new vehicle from My Electric Lease, we get an estimated delivery date from the manufacturer which we quote as a “Estimated Delivery Date”. This date is the ‘best possible estimate’ that we can give you based on the information we have been given by the vehicle manufacturer, at the time you order the vehicle with My Electric Lease. We try our very best to make sure the estimated delivery date is as accurate as possible, and on many occasions it’s accurate, but also, on rare occasions, it can take longer than expected due to the multiple factors we talk about here.

If the vehicle you have ordered is not physically in stock at one of our dealerships, there is a chance the estimated delivery date could fluctuate, if this fluctuation causes a delay in your estimated delivery date, we will let you know as soon as possible and let you know what options are available to you.

Please be aware that My Electric Lease has no control or influence over the manufacturer’s lead times, so we cannot accept any responsibility for any losses or inconvenience caused by a delay from the manufacturer. But we will always do our best to help and advise you in the best way possible.

https://www.myelectriclease.co.uk/delivery-dates-and-delivery-lead-times#:~:text=Customer%20demand%3A&text=This%20can%20cause%20a%20backlog,may%20delay%20your%20delivery%20date

 

 

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